Your privacy is important to us. This privacy statement explains what personal data YourZone45 collects from you, through our interactions with you and through our services, and how we use that data.
YourZone45 and their franchise network offers a number of products and services used to help operate their fitness facilities. References to YourZone45 products in this statement include YourZone45 membership management programmes, websites, apps and software.
Please read the product-specific details in this privacy statement, which provide additional information about some of YourZone45 products. This statement applies to YourZone45’s interactions with you and the YourZone45 products listed below.
YourZone45 may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 1st 2018.
YourZone45 collects data to operate effectively and provide you the best experiences with our products and services. You provide some of this data directly, such as when you enquire through the website or create an account on our membership management system, administer your membership management account or register for an event. We also collect some of it by recording how you interact with our products by, for example, using technologies such website . We also may obtain data from third parties.
Data that we collect:
Should you wish to join online and/or use our online booking service you will be directed to a secure third party, authorised and licensed to operate on our behalf who may collect;
All information requested will be clearly labelled and no information will be taken or retained without you freely providing it.
YourZone45 uses the data we collect to operate our business and provide you the services we offer, which includes using data to improve our products and services and personalise your membership experience. We also may use the data to communicate with you via phone, email or text, for example, informing you about your membership, studio news or offers and events. And we use data to help show more relevant ads for our own services supported by advertising platforms such as Google Display Network, Facebook, Instagram or Twitter.
You can view, edit or delete your personal data online for many YourZone45 products. You can also make choices about YourZone45's collection and use of your data. How you can access or control your personal data will depend on which products you use.
You can always choose whether you wish to receive promotional emails, SMS messages, telephone calls and postal mail from YourZone45 via your preferences on our membership management system, or by opting out from receiving communication using the unsubscribe option at the end of a text or email. You can also control what cookies are shared about your browsing history by clearing cookies in your internet preferences or by browsing the internet privately or incognito.
You may choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold about you under the General Data Protection Regulation Act 2018. A small fee will be payable. If you would like a copy of the information held on yourself, please write to head office address
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The above does not apply to third party sites that are licensed by us to process information on our behalf. These sites will come under our physical, electronic and managerial procedures and all will have been closely vetted.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical electronic and managerial procedures to safeguard and secure the information we collect.
In order to comply with our obligations under the General Data Protection Regulation Act, we will protect your personal data from unauthorised access, misuse, alteration or loss by using commercially reasonable security measures.
The data that we collect from you will not be transferred to or stored at a destination outside the European Economic Area.
The transmission of information via the internet is not completely secure. Although YourZone45 do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our website or third-party products; any transmission will be at your own risk.
We are not responsible or liable to you for any loss or damage you may suffer or incur in connection with your use of our website or through third party products and services which are caused by any event beyond our reasonable control including the electronic transmission of information, content, material and data over the internet and the interception and decryption of it by others.
We are not responsible to you for any losses or damage you may suffer caused by any distributed denial-of-service attack, or any viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful and which may infect, contaminate or damage your computer equipment or computer programs, or cause damage to software or damage to or loss of data unless caused by our negligence. You should ensure that you use appropriate virus checking software and firewalls.
If your personal data is accessed by an unauthorised third party, we will not be responsible for any direct or indirect damage caused as a result of such unauthorised access.
Where we have given you a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Whilst we take all reasonable steps to ensure that the website and third party products continue to be available there may be times when they are not available. This may be for reasons relating to the maintenance of, or alterations to, the website or third party products or for reasons beyond our control. We are not responsible to you if the website is unavailable.
You have a variety of tools to control cookies, similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.